Our mission at Neoplus Team is to provide the highest quality medical information service to healthcare professionals and patients by ensuring all inquiries receive timely, accurate and medically sound responses, whilst meeting regulatory and legal requirements. Looking forward to receive your interest feedback for the Medical Information (PV Contact Center) service.
For more information, please visit our website: www.neoregsol.com
Features of Our Medical informative contact center:
- Setting up a client-customized Call Center
- Call Support as per client’s need and
- Dedicated team to process a large number of medical information requests
- Global and Multilingual Support
- Medical Information inquiry handling for one or more products
- Trained and Qualified healthcare professionals
- Follow-up Calls
- Proper call response
- Continuous training of agents/ medical information staff for client-specific processes
- Comprehensive inquiry receipt, response/processing, and management
- Ensuring implementation of appropriate quality control and assurance procedures
With a team of experienced pharmacists dedicated to patient safety and customer service, Neoplus oﬀers a ﬂexible, modular, multilingual Medical Information service, customized to your speciﬁc requirements.
What are you waiting for? Contact today to discuss your project!